Privacy Policy

Privacy Statement
We are committed to protecting and respecting your privacy. Only authorized employees within TMKed, on a need to know basis only, use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. This privacy policy aims to give you information on how TMKEd collects and processes your personal data through the use of tmked.com, including data you may provide through the website when you purchase / download a product or sign up to our newsletter. By using the website you consent to the data practices described in this privacy policy.  You should not use this website or the services offered by TMKEd if you do not agree to with this privacy policy. Please Note that this document should also be read in conjunction with our Terms and Conditions.

E-mails and Contact Us Form
We do not share or forward personal details or e-mail addresses to any third party sites for marketing purposes.

Emails are received and sent through an email program. The information within emails from TMKed is intended solely for the stated addressee/s. Access to emails by anyone else is unauthorised. If you are not the intended recipient please note that any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on the information within this email is unauthorised and may be unlawful. If you have received e-mails in error, please accept our apologies If this is the case we would be grateful if you could notify us about the error and then delete the email.

Computer viruses may be transmitted or downloaded onto your computer system via e-mail communication. It is the recipient’s responsibility to take any action necessary to prevent computer viruses being transmitted in this way. Accordingly, TMKed disclaims all responsibility which arises directly or indirectly from such transmission of computer viruses.

Use of 3rd Party Data Processors
We use certain 3rd Party Data Processors. 3rd party Data Processors used by TMKEd are:
– Mailchimp (view privacy policy)
– Google Analytics (view privacy policy)
– Stripe Inc (view privacy policy) (view EU-US and Swiss-US Privacy Shield Policy)

Newsletters and Mailchimp
By registering you e-mail address with TMKed, you agree to receive newsletters, offers and promotions from TMKed. We may contact you via Mailchimp a maximum of 3 times per year. Your email address will remain on the Mailchimp database as long as we use Mailchimp services, or until you specifically ask us to remove you from the list. If you wish to opt out of this service, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the e-mail. Children under the age of 16 must get permission from a parent or guardian before joining the newsletter mailing list.

Cookies and Google Analytics
A cookie is a small file downloaded onto your computer when you visit certain websites.  These cookies can be used by websites to track how a website is used by their visitors. The information collected can also be used to enhance the online experience, when a user re-visits a website.

We use Google Analytics (a 3rd party data processor) to track how visitors use our website.  This includes information such as pages browsed, how our website was found and the time spent on the website, geographical location, operating system used, the internet browser and device used .  The information we collect does not include any personal information or data that could identify someone specifically.

Disabling cookies on your internet browser will stop Google Analytics tracking your visit on TMKEd. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Personal Data
You may give us personal information such as your name, your child/children’s name, email address by filling in forms or by corresponding with us by email. This includes personal data you provide when you download and/or purchase a product.

We may use, store and transfer different kinds of personal data about you in order to:
– contact you about queries made via email or by filling in our contact form
​- to set up and create an account for you when you download and/or purchase a product.
The minimum information that we need from you so that you can download or purchase a product is an email address and your name. This information is required in order for us to set up your account, answer queries, send you account information, payment information/receipts. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.

When Will We Share Your Data?
We shall only share your personal data with third parties for the following reasons:
– To set up your account when downloading and/or purchasing a product. Personal information will be shared with Stripe Inc in order to validate your credit card and take payments.

We reserve the right to disclose or share your personal data in order to comply with any legal requirements, enforce our terms and conditions, or any other agreement we enter into with you, or to protect the rights, property, or safety of our business and other customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

How We Protect and Store Your Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, stolen or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to personal data to those employees, agents and other third parties who have a business need to know. Current data is stored in an identifiable manner on our database. We are aiming to change the the storage of data in a pseudonymised way in the near future.

Payment Information
TMKEd collects and processes payment information, including credit/debit card details and billing information when you subscribe to a package, using Stripe Inc (a third party data processor).
If you give your credit/debit card information, it will be used to solely check for financial qualification and to collect payment from you. Stripe Inc will manage credit/debit card processing.This service provider is not permitted to store, retain or use the information you provide except for the sole purpose of credit/debit card processing on our behalf.

When payment information is collected and transmitted to Stripe Inc, it is protected through the use encryption. TMKEd’s website is protected by the secure socket layer (SSL).

Retention of Personal Data
We shall keep your data for the period of time you hold an account with us to enable us to contact you, keep a record of past downloads and purchases, supply and take payment for any new downloads or products. We shall not keep your personal information for longer than necessary to fulfill our obligations to you, or to meet our legitimate business interests or legal requirements.

Social Media
TMKEd’s website includes Social Media links such as links to our Facebook page. These features may collect your IP Address and set cookies. Your interaction with these features are governed by the privacy policies of the companies providing the service.
Social Media services TMKEd uses include:
Facebook (view privacy policy)
Twitter (view privacy policy)​

External Links
Links to other websites, plug-ins and applications from TMKEd are for your convenience.  TMKEd does not endorse these websites and have no responsibility for the content, practice or privacy policies on/or linked to that website. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Data Breach
We will report any unlawful data breach of this websites database to you and any applicable regulator within 72 hours of the breach, where we are legally required to do so.

Changes to this Privacy Policy.
TMKEd reserves the right to amend or update this Privacy Policy at any time. Your continued use of the website and services provided by TMKEd will be subject to the current published Privacy Policy. Please check this privacy policy regularly to check for any changes.

Your Rights
Under certain circumstances, you have the following rights:
– (right access) to review the information we hold about you
– (right to rectification) to request that we rectify any information we hold about you
– (right to be forgotten) to request that we erase any information we hold about you
– to request that your information is not used to contact you
– (right to object) to restrict the level of processing we carry out with your information
–  (data portability) to obtain from us any personal data we hold about you
We shall comply with any request made under this section as soon as possible, and normally within one month from the date of your request.

Sale of Business
In the event that TMKed is sold, or integrated with another company, your details may be disclosed to the purchaser, advisors of the purchaser or to the new business owner.

Contact Us
If you have any questions regarding this privacy policy, please get in touch. We can be contacted at customerservice@teachmykids.co.uk